services: support
Solution Management and Remote Technologies (SMART)
Astron provides comprehensive and effective support services designed to bring our leading edge consulting to your site with our new SMART services.
SMART Resources
We provide world-class consultants to help clients’ tackle some of the most difficult issues quickly and efficiently, preventing down time or loss of service of mission critical systems.
SMART Customisations
We can create and test solutions off-site thereby cutting the development costs substantially. Part of the success of the SMART Customisation service is that we integrate our custom methodology
and quality assurance processes to ensure fast and efficient delivery.
SMART Support
For companies with specific short-term needs for on-site support, Astron provides consultants to maintain developments and interact with users to provide functional and technical support.
For small organizations, Astron offers a complete remote help-desk solution.
This will allow your company to fully outsource the support function.
SMART DBA
We also provide remote database monitoring and administration services.
This can achieve substantial savings in IT budgets by outsourcing routine tasks to our experienced DBAs.
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